diff options
authorMauro Carvalho Chehab <mchehab@s-opensource.com>2016-09-21 09:51:11 -0300
committerMauro Carvalho Chehab <mchehab@s-opensource.com>2016-10-24 08:12:35 -0200
commit9d85025b0418163fae079c9ba8f8445212de8568 (patch)
tree4629e2dedf4a9ed45a6855c129101f9b52138372 /REPORTING-BUGS
parent186128f75392f8478ad1b32a675627d738881ca4 (diff)
docs-rst: create an user's manual book
Place README, REPORTING-BUGS, SecurityBugs and kernel-parameters on an user's manual book. As we'll be numbering the user's manual, remove the manual numbering from SecurityBugs. Signed-off-by: Mauro Carvalho Chehab <mchehab@s-opensource.com>
Diffstat (limited to 'REPORTING-BUGS')
1 files changed, 0 insertions, 182 deletions
deleted file mode 100644
index 05c53ac7fa76..000000000000
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-.. _reportingbugs:
-Reporting bugs
-The upstream Linux kernel maintainers only fix bugs for specific kernel
-versions. Those versions include the current "release candidate" (or -rc)
-kernel, any "stable" kernel versions, and any "long term" kernels.
-Please see https://www.kernel.org/ for a list of supported kernels. Any
-kernel marked with [EOL] is "end of life" and will not have any fixes
-backported to it.
-If you've found a bug on a kernel version that isn't listed on kernel.org,
-contact your Linux distribution or embedded vendor for support.
-Alternatively, you can attempt to run one of the supported stable or -rc
-kernels, and see if you can reproduce the bug on that. It's preferable
-to reproduce the bug on the latest -rc kernel.
-How to report Linux kernel bugs
-Identify the problematic subsystem
-Identifying which part of the Linux kernel might be causing your issue
-increases your chances of getting your bug fixed. Simply posting to the
-generic linux-kernel mailing list (LKML) may cause your bug report to be
-lost in the noise of a mailing list that gets 1000+ emails a day.
-Instead, try to figure out which kernel subsystem is causing the issue,
-and email that subsystem's maintainer and mailing list. If the subsystem
-maintainer doesn't answer, then expand your scope to mailing lists like
-Identify who to notify
-Once you know the subsystem that is causing the issue, you should send a
-bug report. Some maintainers prefer bugs to be reported via bugzilla
-(https://bugzilla.kernel.org), while others prefer that bugs be reported
-via the subsystem mailing list.
-To find out where to send an emailed bug report, find your subsystem or
-device driver in the MAINTAINERS file. Search in the file for relevant
-entries, and send your bug report to the person(s) listed in the "M:"
-lines, making sure to Cc the mailing list(s) in the "L:" lines. When the
-maintainer replies to you, make sure to 'Reply-all' in order to keep the
-public mailing list(s) in the email thread.
-If you know which driver is causing issues, you can pass one of the driver
-files to the get_maintainer.pl script::
- perl scripts/get_maintainer.pl -f <filename>
-If it is a security bug, please copy the Security Contact listed in the
-MAINTAINERS file. They can help coordinate bugfix and disclosure. See
-:ref:`Documentation/SecurityBugs <securitybugs>` for more information.
-If you can't figure out which subsystem caused the issue, you should file
-a bug in kernel.org bugzilla and send email to
-linux-kernel@vger.kernel.org, referencing the bugzilla URL. (For more
-information on the linux-kernel mailing list see
-Tips for reporting bugs
-If you haven't reported a bug before, please read:
- http://www.chiark.greenend.org.uk/~sgtatham/bugs.html
- http://www.catb.org/esr/faqs/smart-questions.html
-It's REALLY important to report bugs that seem unrelated as separate email
-threads or separate bugzilla entries. If you report several unrelated
-bugs at once, it's difficult for maintainers to tease apart the relevant
-Gather information
-The most important information in a bug report is how to reproduce the
-bug. This includes system information, and (most importantly)
-step-by-step instructions for how a user can trigger the bug.
-If the failure includes an "OOPS:", take a picture of the screen, capture
-a netconsole trace, or type the message from your screen into the bug
-report. Please read "Documentation/oops-tracing.txt" before posting your
-bug report. This explains what you should do with the "Oops" information
-to make it useful to the recipient.
-This is a suggested format for a bug report sent via email or bugzilla.
-Having a standardized bug report form makes it easier for you not to
-overlook things, and easier for the developers to find the pieces of
-information they're really interested in. If some information is not
-relevant to your bug, feel free to exclude it.
-First run the ver_linux script included as scripts/ver_linux, which
-reports the version of some important subsystems. Run this script with
-the command ``sh scripts/ver_linux``.
-Use that information to fill in all fields of the bug report form, and
-post it to the mailing list with a subject of "PROBLEM: <one line
-summary from [1.]>" for easy identification by the developers::
- [1.] One line summary of the problem:
- [2.] Full description of the problem/report:
- [3.] Keywords (i.e., modules, networking, kernel):
- [4.] Kernel information
- [4.1.] Kernel version (from /proc/version):
- [4.2.] Kernel .config file:
- [5.] Most recent kernel version which did not have the bug:
- [6.] Output of Oops.. message (if applicable) with symbolic information
- resolved (see Documentation/oops-tracing.txt)
- [7.] A small shell script or example program which triggers the
- problem (if possible)
- [8.] Environment
- [8.1.] Software (add the output of the ver_linux script here)
- [8.2.] Processor information (from /proc/cpuinfo):
- [8.3.] Module information (from /proc/modules):
- [8.4.] Loaded driver and hardware information (/proc/ioports, /proc/iomem)
- [8.5.] PCI information ('lspci -vvv' as root)
- [8.6.] SCSI information (from /proc/scsi/scsi)
- [8.7.] Other information that might be relevant to the problem
- (please look in /proc and include all information that you
- think to be relevant):
- [X.] Other notes, patches, fixes, workarounds:
-Follow up
-Expectations for bug reporters
-Linux kernel maintainers expect bug reporters to be able to follow up on
-bug reports. That may include running new tests, applying patches,
-recompiling your kernel, and/or re-triggering your bug. The most
-frustrating thing for maintainers is for someone to report a bug, and then
-never follow up on a request to try out a fix.
-That said, it's still useful for a kernel maintainer to know a bug exists
-on a supported kernel, even if you can't follow up with retests. Follow
-up reports, such as replying to the email thread with "I tried the latest
-kernel and I can't reproduce my bug anymore" are also helpful, because
-maintainers have to assume silence means things are still broken.
-Expectations for kernel maintainers
-Linux kernel maintainers are busy, overworked human beings. Some times
-they may not be able to address your bug in a day, a week, or two weeks.
-If they don't answer your email, they may be on vacation, or at a Linux
-conference. Check the conference schedule at https://LWN.net for more info:
- https://lwn.net/Calendar/
-In general, kernel maintainers take 1 to 5 business days to respond to
-bugs. The majority of kernel maintainers are employed to work on the
-kernel, and they may not work on the weekends. Maintainers are scattered
-around the world, and they may not work in your time zone. Unless you
-have a high priority bug, please wait at least a week after the first bug
-report before sending the maintainer a reminder email.
-The exceptions to this rule are regressions, kernel crashes, security holes,
-or userspace breakage caused by new kernel behavior. Those bugs should be
-addressed by the maintainers ASAP. If you suspect a maintainer is not
-responding to these types of bugs in a timely manner (especially during a
-merge window), escalate the bug to LKML and Linus Torvalds.
-Thank you!
-[Some of this is taken from Frohwalt Egerer's original linux-kernel FAQ]

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